Rooted in a rich legacy of safeguarding people’s wellbeing, the insurance sector has long been plagued by archaic systems, tracing back to paper-based operations that persist even today in some corners. Cumbersome processes involving paper contracts, correspondence, and manual claims handling have resulted in layers of bureaucracy and inefficiencies that…

OBSERVATIONS FROM THE FINTECH SNARK TANK Proposed government regulations would change how credit card payments are processed, impacting how much financial institutions can charge merchants for payment transactions. The Credit Card Competition Act of 2023—nicknamed “Durbin 2.0” after its co-sponsor, Sen. Dick Durbin, who enacted debit card regulations following the…

Innovation has globalized. Over 100 startup ecosystems have spawned a unicorn (and this is rising fast). Many of these are entirely new business models that have spawned global categories. And they are leading to real exits. Just look at Pismo’s $1b sale to Visa, the largest announced M&A of the…

The Duty Of Care One of the reasons why I think AI-to-AI connections are the only way to make this new duty work is that the outcomes depend to a large extent on customer understanding and providing customers with the information that they need to make decisions. This makes me…

‘“Competition is fine, cheating is not’ tweeted Elon Musk on Thursday to his 150 million followers. Hours later, Twitter threatened to sue Meta for the launch of its competing product, Threads, which rapidly became the worlds most downloaded mobile app in record time One look at the latest headlines surrounding…

On June 15, BlackRock announced it had filed an SEC application for a bitcoin spot ETF, which was followed shortly by a filing from Fidelity. Both firms’ submissions include the use of crytpo exchanges for market surveillance. Bloomberg estimates that there have been 30 filings to date for bitcoin spot…

David Vélez has built an $8 billion fortune turning nearly half of Brazil’s adults into users of his credit card, digital banking and loan products. Why can’t American fintechs do the same? By Jeff Kauflin, Forbes Staff David Vélez has delivered a string of surprises since leaving his nascent venture…

One has to give Ant Group credit: Despite the bruising tech crackdown it has endured at home, it has not given up on its vision of creating a regional payments ecosystem. In fact, Ant arguably had the idea to link up the disparate markets of Southeast Asia via a proprietary…

Startup success is never a foregone conclusion – with a current 90% failure rate it’s actually quite the opposite, despite all of those magical projections shown in every founder’s fundraising deck. In the world of financial services, though, there are certain things you simply must do just to get out…

It is a fair assumption that the CEO of Coca-Cola KO would like to beat PepsiCo in every way imaginable. Their management spends their time and effort working on Coca-Cola’s strategy, managing the Coca-Cola team, and building the Coca-Cola brand. Their employees work hard to make Coca-Cola the preferred soda.…